Reference

What You Agree to When You Use gb899

These terms set out the rules that apply when you open an account, make a deposit through bKash, Nagad or Rocket, and access the lobby.

Account eligibility rulesbKash, Nagad, Rocket wallet termsWithdrawal and balance conditionsAccount suspension policyJurisdiction and eligible regions
gb899 What You Agree to When You Use gb899
TERMS CONTACT PATHS

Reach Us About These Terms

If anything in these terms raises a question — whether about your account status, a wallet transaction through bKash or Nagad, or a withdrawal hold — our support team can clarify. Contact us through any of the channels below and reference your account ID so we can pull up the right information quickly.

Team online

Live Chat

Open the chat widget from any page while logged in. Share your account ID and describe your terms-related question — our team responds during active support hours.

Email Support

Send your query to our support address from the email linked to your account. Include your registered wallet type — bKash, Nagad or Rocket — so we can check the right records.

Account Help Page

Log in, go to Account Settings, then tap Help. You can submit a formal terms dispute or request a copy of your transaction history directly from that screen.

HOW WE HANDLE THIS

Account Security and Terms Enforcement

We apply these terms consistently across all accounts. Here is how we manage the areas that matter most — from how your wallet data is stored to what happens if a terms breach is identified.

Wallet Data Handling

Your bKash, Nagad or Rocket number is stored only for transaction verification. We do not share wallet details with third parties outside of payment processing.

Account Security Steps

Every login requires OTP confirmation to the mobile number on your account. If you suspect unauthorised access, lock your account immediately from the security settings screen.

Terms Breach and Suspension

Accounts found to have multiple registrations, fraudulent deposits or misuse of promotional credits will be suspended pending review. We notify you by email before any permanent closure.

Requesting Changes or Corrections

If your registered details change — including the mobile wallet number linked to your account — submit a correction request through the Account Help page with supporting verification.

Common Questions About These Terms

These are the questions we hear most often about how these terms work in practice. If your question is not here, reach our support team through live chat or email.

These terms apply to all registered accounts. Access and eligibility depend on your local law and your region — use your account only where online casino access is permitted under local regulation.

No. These terms allow one account per person. Duplicate accounts may be closed and any balance held pending a review. If you have lost access to your existing account, contact support to recover it.

Each deposit must come from a wallet registered in your own name. Transaction limits shown at checkout apply per session. We verify wallet ownership before processing withdrawal requests to the same method.

We post updated terms on this page and note the revision date. Continuing to use your account after the update is published means you accept the revised conditions. We recommend checking this page periodically.

Log in, go to Account Settings, then the Help section, and submit a formal dispute. Include your transaction reference and wallet type — bKash, Nagad or Rocket — so we can locate the correct record quickly.

Yes. We may suspend an account if terms are breached — including identity fraud, multiple registrations or misuse of credits. We will contact you by registered email before any permanent action is taken.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.